SafeHeal is committed to protecting your privacy by maintaining the integrity and confidentiality of your personal data. We developed this notice to help you understand the types of personal data we collect, how we use your personal data, with whom we share your personal data and how we protect your personal data. This notice also provides other useful information regarding the data we collect.

Hosting company

OVH
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
N° TVA : FR 22 424 761 419
Headquarters 2 rue Kellermann – 59100 Roubaix – France

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Your Personal Information

There are certain places on our websites where you may choose to provide us with personal information about yourself. For example, you may want to submit your name, address, e-mail address, and/or other identifying information to us via our website in order to receive information about various topics, register for SafeHeal’s events, contact SafeHeal’s customer service, or respond to SafeHeal’s surveys. We will use the personal information you share with us to provide information to you, communicate with you, and/or further personalize your experience on our websites. Personal information is used only for our legitimate business interests, to comply with applicable laws, and/or to protect the operation of our websites and other properties.

To protect your privacy, we ask that you do not provide us with any protected health information (as defined in 45 CFR §160.103, General Data Privacy Regulation or applicable international regulations) on or through our websites.  We also ask that you do not provide or disclose any sensitive information through the websites or otherwise to us.

If you receive e-mails about products or services promotion or marketing materials, you can opt-out of receiving the marketing e-mails by clicking on the unsubscribe link located at the bottom of the message or notifying us as specified in the “Contact SafeHeal” section of this Policy.

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Personal Information Released to Outside Parties

We may share personal data with service providers we have retained to perform services on our behalf (such as customer support and data analytics). These service providers are contractually required to safeguard the data provided to them and are restricted from using or disclosing such data except as necessary to perform services on our behalf or to comply with legal requirements.

SafeHeal may transfer the personal data we collect through the Channels to, and store such data in, other countries, including the U.S., which may have different data protection laws than the country in which the information was provided. If we do so, we will transfer the personal data only for the purposes described in this Privacy Notice. To the extent required by applicable law, when we transfer your personal data to recipients in other countries, we will take measures to protect that information.

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How we protect your personal data

SafeHeal retains personal data we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with this Privacy Notice or (2) we have another lawful basis, stated in this Privacy Notice or at the point of collection, for retaining that data for a longer time period. As a general rule, we obtain personal data about customer contacts for the duration of the product/service agreement in place with SafeHeal (i.e. over the entire lifecycle of the Customer/Account).

SafeHeal takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying data.

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Your rights

You have the right to know whether SafeHeal holds data about you and, if we do, to have access to that data and require it to be corrected if it is inaccurate. You also have the right to have your personal data erased or blocked if any of the processing of it is in violation with the applicable privacy legislation. You also have the right to lodge any complaints you may have regarding SafeHeal’s processing of your personal data to a supervisory authority (CNIL).

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Contact SafeHeal

If you have any questions or comments about this Policy, or any request about Your Personal Information, you can contact SafeHeal at the following e-mail address: dataprotection@safeheal.com.

Additionally, you may contact us by writing via postal mail at the following address: